The software and hardware device drivers that are pre-installed on an Acer product can be re-installed using Acer Recovery Management. This can be needed when one specific program is showing a problem, or when you want to revert to the original driver version in case an updated driver does not work as expected.
I removed the drivers in the device manager. Nothing I have restored windows 10 (and keeping my files). Nothing I have swapped the keyboard with a surface pro 4. My keyboard works fine on the SP4, but the SP4 keyboard does not work on my. The Surface cover drivers will not automatically re-install. Is there a way to manually install them? Mount the dmg. In order to get the keyboard working I just needed AppleKeyboardInstaller64.exe and BootCamp.msi from BootCamp/Drivers/Apple. Unless you want to install a whole load of other drivers, copy just these two files to a folder on a drive that will be available in Windows. In Windows, create a restore point (optional).
Use the following steps to restore drivers and application from eRecovery:
- Click Start, and then All programs.
- Click Acer and then Acer eRecovery Management. You could be prompted for a password. This password will be necessary for future access to eRecovery, so it is recommended not to lose it.
- In the following window click Restore.
- Click Reinstall driver or application.
- Select Content and choose the driver or application you want to reinstall.
- On the right, click the installation link and follow the onscreen instructions.
- Your computer should restart once installation is complete. If it does not, please restart the system manually.
In case you wish to re-install Windows, please visit our knowledge base article Restoring the operating system.
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A faulty keyboard driver can render your keyboard inoperable in Windows 7, which leaves you at the mercy of mouse-only operations. However, Windows offers an easy fix to this problem through the Device Manager, but your first step should be to verify the keyboard's connection and to make sure it is not physically damaged.
Examine the Keyboard
Examine your keyboard to make sure it is not physically damaged. While drivers can cause problems, sometimes it's the simplest things that cause a malfunction. If liquid was spilled into the keyboard, it is likely you will need to replace it. Also, examine the keyboard cord to make sure the wires are not exposed. If you are using a wireless keyboard, try changing the batteries and see if that solves your problem.
Keyboard Connection
Verify that the keyboard is properly connected. If your keyboard is not properly connected, it's possible that the driver did not load. Follow your keyboard's cable and make certain it is connected to the appropriate port. USB keyboards should be connected to a USB port on your computer, and round PS/2 port keyboards should be connected to the similarly-sized port that is labeled with a picture of a keyboard. Wireless keyboards should be connected according to the manufacturer's instructions.
Windows Driver
The standard Windows keyboard driver is packaged in Windows 7, so you do not need installation CDs or additional downloads. To install the best driver for your keyboard, uninstall the original driver and allow Windows 7 to reinstall it after rebooting. This is performed through Windows' Device Manager, but getting there may require mouse-only navigation.
Using Only a Mouse
Click the Windows 'Start' button, right-click 'Computer' and select 'Manage' to open the Computer Management window. Select 'Device Manager' from the pane on the left. Expand the Keyboards section, right-click on the keyboard you want to repair and choose 'Uninstall.' Click the Windows 'Start' button and select 'Restart.' When your computer boots up, Windows will detect your keyboard and install the driver.
Proprietary Software
Some keyboards require proprietary Windows-based drivers to access advanced features of your keyboard, such as media controls and hot-keys. These drivers are available on the CD that accompanied your keyboard, but you can also acquire them from the manufacturer's website. Once the driver installation program is located, you simply need to run the program according to the instructions provided by the manufacturer.
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Taylor, C.. 'How to Repair a Windows Keyboard Driver.' Small Business - Chron.com, http://smallbusiness.chron.com/repair-windows-keyboard-driver-46858.html. Accessed 11 January 2020.
Taylor, C.. (n.d.). How to Repair a Windows Keyboard Driver. Small Business - Chron.com. Retrieved from http://smallbusiness.chron.com/repair-windows-keyboard-driver-46858.html
Taylor, C.. 'How to Repair a Windows Keyboard Driver' accessed January 11, 2020. http://smallbusiness.chron.com/repair-windows-keyboard-driver-46858.html
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